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This section allows a user a quick glimpse of their account activity. The following information is defined in the summary:
Listings being watched - The number of listings in the watch list Action Needed Invoices awaiting payment - Invoices needing payment Bidding Watching Price – The current price of the item Shipping Cost - The cost to ship the item as defined by the seller User ID – The user listing the item # Bids – Total number of bids the item has received, or the total number of items sold in a fixed price listing Time Left – The amount of time until the listing ends (this time may extend if sniper protection/popcorn bidding is enabled) Listing Number – The listing number is displayed in ( ) parenthesis Listing Title – The listing title is displayed after the listing number How to remove an Item from your watch list: Check the box associated with the listing to be removed from the watch list. Click the “Remove from list” button located at the bottom of the watch list. View Sellers Other Items – This button allows a user to view the seller’s other items. If stores are enabled and the seller has a storefront, the user will be directed to this seller’s store. Contact Seller – An email will be sent containing the message that is entered into the contact user form.
Current Price – The current winning bid Shipping Cost - The cost to ship the item as defined by the seller Bid Amount – The maximum amount you have bid on a listing Time Left – The amount of time until the listing ends (this time may extend if sniper protection/popcorn bidding is enabled) Listing Number – The listing number is displayed in ( ) parenthesis Listing Title – The listing title is displayed after the listing number
User ID – The user listing the item
Lister ID – The User ID of the person whom created the listing Sale Price – The amount of the sale (highest accepted bid or fixed price) Quantity – Number of items you have selected to purchase Sale Date – Date the listing ended or item was purchased with Buy Now Status – The communication status (by symbol) between the buyer and seller Remove from list – This allows a user to remove old completed transactions Action Panel: Options will vary depending on purchasing scenario. View Invoice - View your invoice with the option to print. Create Invoice - This option is available for winning bidders on RFQ and Reverse Auctions. Checkout - Pay for your invoice. This option is available if the seller accepts immediate payment. Note: This will be available if the seller accepts immediate payments through the PayPal standard payment service and / or the seller is the website owner using a Merchant Gateway to accept direct credit card payments. Leave Feedback – Buyer is directed to their “Leave Feedback” section (this is available if the buyer has not left feedback for this transaction) How to remove a transaction: Check the box associated with the listing to be removed from the watch list. Click the “Remove from list” button located at the bottom of the watch list.
Not Won Final Price – The final selling price of the item My Max Bid – The maximum amount you bid on the item Seller ID – The username of the seller End Date – The date the listing ended View Seller’s Other Items - – This button allows a user to view the seller’s other items. If stores are enabled and the seller has a storefront, the user will be directed to this seller’s store. Contact Seller - An email will be sent containing the message that is entered into the contact user form. Remove from list - This allows a user to remove non-winning listing records How to remove a transaction: Check the box associated with the listing to be removed from the watch list. Click the “Remove from list” button located at the bottom of the watch list. Listings Successful Winner ID – The username of the Buyer Sale Price – The final price of the item (does not include shipping or tax) Quantity – The quantity of goods purchased Sale Date – The date the bidding ended on an auction listing or the date a fixed price item was purchased with “Buy Now” Status - The communication status (by symbol) between the buyer and seller Action Panel: Options will vary depending on selling scenario. Create Invoice – Creates the invoice for your buyer View Invoice – View the invoice associated with this listing with the option to print Leave Feedback – The Seller is directed to their “Leave Feedback” section (this is available if the seller has not left feedback for this transaction) Unsuccessful Highest Bid – The highest bid received Reserve – The reserve price of the listing (auctions only) #Bids – The number of bids the listing received #Watchers – The number of users who have this item on their watch list End Date – The date the listing expired Status – Copied, or not copied. List Similar – Create a new listing similar to this expired listing. Remove From List – Remove this listing record from view. Copy Listing – Select the checkbox and click “Copy Listing(s)” to add this as a new template Active Listings Quantity – The quantity available Current Price – The current bid price (or the only price for a fixed price listing) Reserve – The reserve price (auctions only) #Bids – The current number of bids #Watching – The total number of users who have this item on their watch list Time Left – The amount of time until the listing ends (this time may extend if sniper protection/popcorn bidding is enabled) Edit Listing – Edit or add information to the listing End Early – Cancel the listing before the scheduled end date Copy Listing(s) – Select the checkbox and click “Copy Listing(s)” to add this as a new template Listing Templates Create New Template – Select this to create a new listing template Quantity – The quantity available Current Price – The beginning bidding price or the fixed price Reserve – The reserve price (for auction listings) Buy Now – The Buy Now price (for auction listings) Created - The date the template was created Edit Template – Change the listing information Activate Listing(s) – Activate a listing template Delete Template(s) – Delete a listing tempate (non-recoverable) Scheduled Number – The listing number Title – The listing title Duration – The number of days the listing will run when activated Date Start/Time – The date and time the listing will become active Edit Listing – Change the listing information
Item Location - Select the location for your listing, this is an advanced search option(This option must be enabled in the administration control panel under Regions > Region List .) Optional - Allow instant checkout Required - Require instant checkout for Buy Now and Fixed Price listings Not Allowed - Do not allow instant checkout. Buyer must wait for an invoice from the seller. back to top Invoices Purchases Display - All non archived invoices are displayed by default. Select one of the following options to change the invoices displayed: Unpaid - All invoices that still need to be paid or have not been marked as paid by the seller Paid - All invoices with the "Paid" status will be displayed Not Shipped - All invoices that have not been marked as shipped Shipped - All invoices with the "Shipped" status will be displayed All - All non archived invoices will be displayed Archived - All Invoices that you have archived Filter: Filter the displayed invoices by Username, Listing #, or Invoice #.
To clear the Filtered values, click the button marked "Reset". Contact Seller - Select the envelope to contact the seller using an online form.
Invoice Details Multiple items from one seller may or may not appear on a single invoice. Invoices include the following information: Website name Payee username and address Bill to and Ship to address Payee comments Item title and listing number Quantity of goods Unit Price Subtotal Shipping and Handling Tax Total amount due Payments made Invoice price adjustments (will only appear if entered by the payee) Sales Display - All non archived invoices are displayed by default. Select one of the following options to change the invoices displayed: Unpaid - All invoices that still need to be paid or have not been marked as paid Paid - All invoices with the "Paid" status will be displayed Not Shipped - All invoices that have not been marked as shipped Shipped - All invoices with the "Shipped" status will be displayed All - All non archived invoices will be displayed Archived - All Invoices that you have archived Filter: Filter the displayed invoices by Username, Listing #, or Invoice #.
To clear the Filtered values, click the button marked "Reset".
The following information is editable: Comments - Add a comment to the invoice Tracking - Add shipping tracking information Remove - Remove items from the invoice Taxable? - Check to enable tax on the item. Uncheck if the item is not taxed. Shipping - The amount of shipping charged for each listing. Additional items on the invoice use the"Extra Item Shipping Cost" defined for the listing. Tax - change the tax percentage for the invoice Adjustments - Credit or debit the invoice by adding a price adjustment Payments - Add individual payments and payment details here. Email - Send the invoice via email to the buyer Due - This is the total amount due from the invoice. It includes any added shipping or tax. Mark Paid - Select this button to mark the invoice as being paid in full. Partial payments can be added by editing the invoice. Mark Shipped / Mark Not Shipped - Select this button to change the order status to 'shipped', if a mistake is made this option can be undone by selecting "Mark Not Shipped" My Feedback – This section lists the users who left feedback, their comment, whether it is positive, neutral, or negative, date, and item number. Leave Feedback - A user can only leave feedback once per listing number, and that user must be one of the two parties involved in the transaction. To leave feedback:
Please remember to leave feedback promptly after every completed transaction. back to top Account Details Request to Change Username or Email Address – This is at the sole discretion of the site administrator. Enter the new username or email address, and a email notice is sent to the site administrator requesting the change. Change Account Information – This section allows a user to update their personal information, change their email settings, and change their membership plan (if enabled). Change Password – This allows a user to change their password at any time.
Billing Details Change Billing Info – This allows a user to change their billing address and credit card information (if accepted). Make Payment – This is where a user can submit a payment for the charges they have incurred from using the website. The user must enter the amount in the field corresponding to their payment type. View Invoice/Hide Invoice – The user can define the date range of charges/payments to view. Each transaction will have a status of either “completed” or “pending”. Pending transactions are not included in the total due. Quick Links: View Store – Brings the user to their storefront Quick Links: Inventory – Brings the user to Selling > Active Listings in their My Account section Quick Links: Recently Sold – Brings the user to Selling > Sold in their My Account section Store Title - The name of the store Short Description – This short description is shown on the main stores page beneath the store title Upload Banner – The store banner is displayed on the user’s store page (suggested size is 468 x 60 standard banner) Upload Logo – This logo is shown on the main stores page for all randomly selected featured stores About the Store – Information is displayed in the user’s store, accessible by selecting the “About the store” tab Close Storefront – Disable the storefront feature. Confirm Changes - Preview the storefront details. Correct Changes – This allows the user to go back to fix any errors before saving the new changes. Cancel Changes – This cancels all new changes. Save Changes – This saves all new changes
Public Profile This allows a user to give more information about themselves or their business. This information is displayed alongside a users feedback. The link to a user’s profile will appear next to their username on their item listing pages. Item Listing Details Every item listing created within the software will have its own display page. This page is what prospective buyers will see. The following information will also appear on the listing detail page: Comments & Ask the Seller a Question - There are two ways to post a question to the seller (Contact User Form), by clicking the username or selecting “Ask the seller a question” from the listing details page. Only verified registered users can access this function. After submitting the Contact User Form, the message is posted on the item detail page and the seller receives an email notification. The seller must login to answer the user directly from the listing detail page. Mail This Item to a Friend – Enter an email address into the “To” field of the form to send your message and a link to this listing. Watch This Item – Selecting this option adds this listing to your “Watch List”. This is only available for registered users. Bid History (Auctions) – Lists the username, bid amount, and date of bid. Since traditional auctions use proxy bidding, only the current winning bid is shown. Purchase History (Fixed Price Listings) – Lists the username, quantity, purchase amount, and purchase date.
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General | Registration | My Account | Bidding | Selling |
